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Manager - Revenue Assurance

Job Req ID:  30026
Location: 

Pune, IN

Function:  Commercial/ Finance
About: 

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

IT Project  – Team Member

Job Level / Designation

Function / Department

M1 / Manager

Revenue Assurance, Finance

Location

Hinjewadi, Pune

Job Purpose

To do risk evaluation, understand and execute timely validations of system configuration & test calling artefacts for all projects and existing system & process changes. Ensure that the changes in the system and processes are as per business requirements with no impact to revenue, customer experience and regulatory implications. Perform regular analysis of the usage and revenue, to identify anomalies that need intervention and highlight appropriately.

Key Result

Areas/Accountabilities

  • To understand the proposed changes in systems and processes and perform risk evaluation for impact on revenues, customer experience and regulatory compliances.
  • Make necessary recommendations for system level changes, reports and process changes to mitigate any risk identified.
  • Plan the RA validation approach and design the test scenarios that will be required.
  • Explain the RA test scenarios and get the testing executed by Network/IT team.
  • Perform validation of the configuration changes and test scenarios and release go / no go decisions for the change implementation within the agreed TAT.
  • Support and recommend solutions while doing trouble shooting related to the changes.
  • Build and maintain a strong partnership and communication with cross functional teams for seamless implementation.
  • Ensure compliance to RA processes for change management.
  • Post implementation monitoring of system performance, usage and revenue trend for the changes.
  • Prepare dashboards with detailed information & analysis
  • Develop automated reports and dashboards
  • Provide inputs & recommendations

Core Competencies,

Knowledge, Experience

  • Minimum of 2 – 3  years of experience in Telecom
  • Minimum 2 years hands-on experience of running SQL queries and working on huge database for report preparation
  • Analytical skills & eye for detail
  • Good System knowledge (preferably billing systems and database)
  • Inter personal skills and good communication
  • Team player

Must have technical / professional qualifications

  • Graduate (B.Com/ Engineer / IT and should have worked in  Big Data

Tableau

 

 

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership