AGM-Enterprise Security Operations Tech

Job Req ID:  49686
Location: 

Pune, Maharashtra, IN

Function:  Technology/ IOT/Cloud
About: 

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

 

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

 

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

 

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

 

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

Infrastructure Operation- Identity & Access Management

Function / Department

Information Technology

Location

Pune, Hinjewadi

Job Purpose

To drive high availability, performance, and security of enterprise IT infrastructure , IAM supporting business-critical services, while ensuring strong governance, audit compliance, and operational excellence.

Align infrastructure with business needs, lead audits, manage security platforms, and drive automation, lifecycle management, and SLA-based service delivery.

 

Driving identity, security, and infrastructure governance to ensure compliant, efficient, and business-aligned IT operations.

 

Key Achievements (IAM , Infra , Google Workspace & Security Focus)

 

Identity & Access Governance (IAM / UAR / 1Kosmos)

 

  • Strengthened identity governance by implementing structured User Access Review (UAR) processes across critical systems
  • Ensured least privilege access and reduced risk of unauthorized access
  • Supported governance using tools like 1Kosmos, Oracle OIG, and Rapid (UAR platform)
  • Improved compliance posture and audit readiness for identity lifecycle management

 

Google Workspace Administration & Security

 

  • Managed and secured Google Workspace environment ensuring user lifecycle, access control, and policy enforcement
  • Identified and controlled risks such as:
  • Dormant IDs
  • Unauthorized email forwarding
  • Device compliance gaps
  • Automated reporting (GAM scripts) for audit, compliance, and KPI tracking
  • Improved visibility for leadership through structured dashboards and reports

 

Email Security & Threat Protection

 

  • Strengthened email security using Symantec Email Security and SMG Proxy
  • Reduced phishing/spam risks and improved email threat detection
  • Ensured secure email flow and compliance with organizational policies

 

Access Control & PAM Governance (ARCON)

  • Enforced privileged access control through ARCON PAM, ensuring no direct system access without proper governance
  • Strengthened jump server control and reduced unauthorized privileged activities
  • Highlighted and initiated closure of control gaps (e.g., LAN-level access control)

 

Security Infrastructure Governance

 

  • Supported/managed key security components:
  • MaaS360 (Device Management)
  • Ensured smooth transition and operational ownership within Infra team

 

Audit & Compliance Excellence

 

  • Played key role in internal and external audits across IAM, email security, and infrastructure
  • Ensured timely closure of audit findings with proper documentation and evidence
  • Maintained strong compliance alignment with organizational security policies

 

Automation & KPI-Driven Operations

 

  • Developed automation (GAM + scripts) to reduce manual effort and improve accuracy
  • Created KPI-driven reports covering:
  • Dormant users
  • 2FA status
  • Access review compliance
  • Email security metrics
  • Enabled data-driven decision-making for IT and Security leadership

 

Risk Reduction & Operational Efficiency

 

  • Proactively identified risks in access management, email security, and infra gaps
  • Improved operational efficiency by reducing manual dependency and strengthening controls

Key Result

Areas/Accountabilities

  • Good Knowledge in Security compliance in Infrastructure and drive the compliance end to end
  • Candidate should have experience in presenting internal/External Audit and should have ability to collate required/prepared input.
  • Candidate should have ability to have knowledge in Security Operation
  • Candidate should have ability to run Automation and implement across IT Infra/Security layer wherever manual efforts are there and optimized the L1 count.

 

Core Competencies,

Knowledge, Experience

5-10 Years of Experience

Technical Knowledge in IAM Process, MFA, Email Security and PAM Management

Must have technical / professional qualifications

Graduate in IT

 

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership