Manager - Voice Core Ops

Job Req ID: 47525

Location:

New Delhi, IN

Function: Technology/ IOT/Cloud

About:

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Key Result Areas/Accountabilities

Ensure System Uptime and Regular Backups
Traffic migration and optimisation based on report analysis
Responsible for alarm clearance in the PACO nodes in coordination with respective functions
Ensure timely system upgrades of packet core nodes and support capacity expansion
Support in new node integration and expansions.
Execute periodic preventive maintenance activities.
Traffic report analysis and initiate to improve KPIs
Hardware support for PS –Core nodes.
Coordination with Vendors/PMS/COG/other functions for KPI restoration/analysis and new node implementations.
Resolve Complaints with in TAT .
Ensure necessary configuration as per the requirement and unwanted configuration deletion through CODE and SNOC
Spare Management and maintenance of related database.
Support for new integration and capacity expansions
Trace analysis and provide solution

Core Competencies, Knowledge, Experience

In depth knowledge on 2G/3G/4G/LTE network.
In-depth understanding and hands on working experience on various core nodes like SGSN/MME, GGSN/PGW, PCRF, DNS etc
Command level knowledge for Trouble shooting PS core issues and capturing different traces/logs.
Clear understanding of all types of call flows related to PS Core and basic understanding for VOLTE.
Knowledge in traffic monitoring tools, wire shark tool.
Basic understanding of Cloud and IP infra.
Trace analysis and troubleshooting skills including knowledge of various protocols like GTP, MAP, FTP, SSH, Diameter etc.
Knowledge in cloud architecture will be an added advantage
Should be Good team player and should have good communication skills.
Analytical, Reasoning and logical thinking skills
Positive Attitude towards problem solving, learning new things, adopt changes

Must have technical / professional qualifications

BE/B Tech (Electronics and Telecommunications) with 4-6 years of relevant experience.

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership