Manager - Channel Operations Team Member
New Delhi, IN
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
| Role | M1 |
| Job Level/ Designation | Manager – Channel Management / Operations |
| Function / Department | FINANCE |
| Location | DELHI |
| Job Purpose | To ensure end to end Channel Life Cycle Management and enhance Channel Satisfaction. |
| Key Result Areas/Accountabilities | Onboarding of channel partners into the accounting system and billing systems |
| Validation and timely release of payouts of Prepaid / Postpaid Retail and Enterprise Channel Partners | |
| Analysis of Schemes and Payout to Channel Partner and share insights to Management for better decision making. | |
| Assistance to channel partners through preparing payout invoices for submission by channel partners and GST reimbursements | |
| Handle Channel issues on Primary Invoice to Channel partners | |
| Front ending on channel partner issues relating to payouts and other concerns. | |
| Full and final settlement of channel partners in coordination with sales team. | |
| Initiate appropriate approvals in any process deviation to channel partner payments | |
| Assistance in submission of monthly cost to internal stakeholders and corporate | |
| Perform store reconciliations relating to all the financial transactions performed at VIL stores of Delhi cluster | |
| Coordination in audit of VIL stores of Delhi cluster and ensure closure of audit issues as raised by external auditors | |
| Review Collection accounting reconciliation and drive open variances if any. | |
| Support for any other activity from time to time. | |
| Engage and Drive Initiatives for helping in improving Channel and Trade satisfaction. | |
| Smooth Business operation and support to channel in resolution of queries and improve the overall TAT. | |
| Well co-ordination with cross functions including SSC to conclude all open points and business support | |
| Tracking of Channel Partner Debit Balances, Circulation of Debit details to all stake holders | |
| Ensuring COCA template from SSC team with Accuracy and timely submission | |
| Support to FPA Team for COCA Analysis and process improvement | |
| Timely Submission of CAS/ICFR without any qualifications, Statutory audit, Internal audit, Assessment audit |
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| Month end Closing , Statutory & Regulatory compliances, Internal controls, BS Reconciliation |
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership