GM-Cluster Lead-Regulatory, CA, & Nodal
New Delhi, IN
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
Role profile:
Role title: Cluster Head - Corporate Affairs, Regulatory (TERM Cell) and Nodal ) |
Function: Corporate Affairs |
Band: 3 |
Department : External Affairs |
Reports to: EVP & National Head – Corporate Affairs, Regulatory ( DoT/TERM cell) and Nodal. |
Location: Respective Cluster |
Role purpose :
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Key accountabilities and decision ownership [max 5]:
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Core competencies, knowledge and experience [max 5]:
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Must have technical / professional qualifications:
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Budget owned: NA |
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Key performance indicators [max 4]:
1. Policy Formulation- Build and effective network of relationships to ensure information flow on policy and regulatory matters. 2. To be accountable for addressing all critical communications raised by State Govt/ LEAs /TERM / TRAI at circle level and assist business by way of advising circle teams in resolving complex business/ compliance situations through domain/ technical knowledge, know-how and experience. 3. Maintain an average score of more than 97 % in monthly CAF (Subscriber Verification), minimise the CAF penalties and monitor MRO Activities.
4. Compliance to the LI obligation as mandated in the “Nodal Manual” and the LI SOP issued by DoT. |
Direct reports: Circle Regulatory Head and ANO.
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Dotted reports: NA
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**Compliance to the LI obligation as mandated in the “Nodal Manual” and the LI SOP issued by DoT.
1. Ensure all LI requests are received authorised as per DoT LI SoP dated 24 Dec 2014.
2. Implement all the LIM requests from authorized LEAs are sent to CND after due diligence within two hours of receipt of requests.
3. Maintain 100% CONFIDENTIALITY of the requests received from the LEAs.
4. Send acknowledgement of provisioning to CND within two hours of request.
5. Ensure 100% submission of fortnightly reconciliation reports with Home Secretary (Union and/ State), LEAs and Corporate ILD Nodal Desk.
6. Maintain all documents and registers related to LI in accordance to the DoT LI SoP dated 24 Dec 2014.
7. Coordinate with the Corporate Nodal and network team, in the implementation of the CMS project being driven by DoT, Govt. of India.
8. Ensure submission of ILD / GPRS interception requests to Corporate ILD Nodal desk within specified time limits.
9. Provide weekly compliance report to Head of - LI and data disclosure.
10. Escalate any issues hindering the LI systems / Network / IT.
11. Record the request as per the prescribed procedure including destruction of orders after their completion.
12. Destruction of LI documents and files (Soft and Hard copy) within the timelines specified in the SoP.
13. Circle level MHA audit coordination.
***Build efficiency in the team by complying with the Company's values.
1. Coordinate with individual functions like Network, Customer Service, Marketing , Regulatory etc., in respective Circle in order to support LEAs and for resolution of LEAs related issues
2. Maintenance of records, documents and court cases.
3. Ensure Seamless Nodal support to the LEAs in coordination with Corporate Nodal team
4. Liaison with all LEAs to enable easy resolution of issues pertaining to the Nodal function.
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership