AGM - Strategic Account

Job Req ID:  39205

New Delhi, IN

Function:  VIBS


Strategic  Account Manager

Job Level/ Designation



Function / Department




Job Purpose

·         To position VIL as the preferred Technology partner by using thought leadership, Industry insights and Design thinking. 

·         To drive business outcomes by partnering with CXOs to co-create value.

Key Result Areas/Accountabilities

·         Responsible for overall Account strategy 

·         Responsibility for delivering Top Line and Bottom-line DB : Sales & Business Development 

·         Execute strategy for GTM, Sales for achieving the overall Large Account Segments DB & incremental CMS & RMS 

·         Own C-level /E-Level engagement


Key performance indicators:


·         Financial Metrics -  Revenue 

·         Competitive – Share of Wallet & NPS 

·         Pipeline – Quality/Quantity , Conversion, Win Loss rate, ESMS compliance 

·         Product Penetration Index(PPI) ratio and contribution to revenue 

·         Transformational Deals(As defined)


Core Competencies, Knowledge, Experience



·       Experience in managing global and a track record of global accounts/ enterprise solution selling 

·       Experience in complex change management and operating in a matrix, fast moving and technical environment. 

·       Experience in working in multi-cultural environment ability to manage an international and distributed team. 

·       Team player, strong influence and relationship management skills, customer centric. 

·       Strong communication and decision making skills– ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments



·       To learn new products and services so as to be updated with the Customer needs and market trends 

  • Apply the learning in own Customer scenario

Must have technical / professional qualifications

·       Experience handling Strategic Accounts and C-level engagement  

·       Education: MBA and Engineering background preferred 

·       5+ years of experience 

  • Should have preferably worked with IT/ ITES, Banking, Telecom, Technology