AGM-National Account Manager

Job Req ID:  45391
Location: 

New Delhi, IN

Function:  VIBS
About: 

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

 

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

 

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

 

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

 

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

National Account Manager

Job Level/ Designation

M2

Function / Department

Enterprise

Location

Delhi

Job Purpose

To manage and drive the revenues of the selected accounts in order to attain market leadership in large corporate segment through effective account management, revenue growth, market share and profit whilst complying with agreed budget, timescales and agreed policy guidelines and regulatory norms

Key Result Areas/Accountabilities

Key accountabilities and decision ownership:

 

Revenue Management

  • To achieve circle budgeted revenue target for all VBS products from allocated HQ accounts.
  • Revenue enhancement by adding quality sales with high ARPU
  • Margin management in tariff plans offered to the customer.
  • To manage & grow exiting revenue generating farming accounts.
  • Generate new revenue by adding new products and services in new and existing accounts as per agreed target
  • Deliver Mobility Voice & Data targets along with Fixed line order booking and revenue

 

Business Development

  • Achievement of new account opening target as per agreed hunting accounts for both Mobility and Atlas. Generate monthly revenues and convert them into farming category
  • Active participation in all National programs & Initiatives including PSU Programs, WAAC+ etc.
  •  Full participation on generating pipeline for large opportunity of Mobility and fixed and get 1 large wins from each category.
  • Guide & Assist local marketing team to do UnR in your  accounts

 

Process Management

  • Build discipline of usage of SFDC  as appropriate and maintain forecast accuracy to within 5% of committed revenue forecast for each quarter in SFDC
  • Adherence of sales processes including Tariff Approvals,  Bid management, OMT, A/c enlistment etc
  • Financial Analysis for existing accounts (Revenue, Gross & Net adds, ARPU, RPM, Contribution, EBITDA etc.)
  • To drive CXO level Engagement in nominated accounts

 

HSW Compliance

  • Ensure that the HSW norms are adhered to

 

Core Competencies, Knowledge, Experience

 

  • Critical Success Factors
  • Continuous Learning & Empowering Talent
  • Communicate with care
  • Leads Decision Making & Delivering Results
  • Builds Strategic Relationships & Organizational Agility

 

  • Threshold Functional Competencies
  • Product, Service and Technology Knowledge – Enterprise
  • Negotiation
  • Sales Planning and Forecasting

 

  • Differentiating Functional Competencies
  • Customer Relationships
  • Solution Selling

 

  • Experience
  • 7 - 10 years
  • A proven track record in meeting revenue and number targets.
  • Experience of B2B Sales and account management.
    • Experience in C & C-1 Level engagement

Must have technical / professional qualifications

  • Essential : Graduation
  • Desired :  full – time post - graduation in business management/MBA

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership