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Manager - IP Operations

Job Req ID:  38983
Location: 

Mumbai, IN

Function:  Technology/ IOT/Cloud
About: 

Job Purpose

 

The role will be responsible for ensuring service up time, maintain SLA and execute Service improvement plan for complete Mumbai IP network

 

Key Result Areas/Accountabilities

Key Accountabilities:

  • Thorough understanding of IP Packet flow, OSI layers
  • Out of box thinking and excellent problem solving skills during troubleshooting,
  • Able to handle tremendous work pressure
  • Overall knowledge of service layer on CEN, IPRAN and FLDS
  • Command level Hands on experience on Cisco (920/903/7xxx), Nokia (72XX, IXR), ECI (1300/1050/1800) and Juniper routers.
  • In depth knowledge of IP Protocols: ISIS, OSFP, BGP, MPLS, L2/L3 VPN,
  • Understanding of Access, PRE-AGG, AGG and core network in terms of services and connectivity
  • Understanding of 2G/3G/4G
  • Knowledge on MSC, MGW, RNC, MME, SGW, OSS, STP, PACO, MPBN connectivity with IP network at CORE and pre-agg
  • MPLS Traffic Engineering, LDP, RSVP, Segment Routing
  • Layer 2 technologies (Ethernet, 802.1q/p VLAN, STP, RSTP, ARP, PPP, MLPPP, LACP)
  • Layer 3 - IP and related technologies (ICMP, TCP, IPSec, GRE, QoS, VRRP)
  • Wireshark analysis and packet capture
  • To assign quality tasks to vendors/ engineers/ managed partners for meeting best results.
  • Evolve SLA and KPI driven operations across circles to provide best in class customer experience for Business team on Service ops Domain.

 

Core Competencies, Knowledge, Experience
  • 4 to 10 Years’ experience in the field of IP Networking
  • Demonstrate experience of working in Telecom Service delivery function.
  • Experience with Data Networking platforms and Enterprise products & Services.
  • Vendor governance / resource utilization.
  • CCNA is must in R&S ,
  • CCNP –preferred

 

Must have technical / professional qualifications
  • B.E 
  • Effective communication and interpersonal skills
  • Proactive in approach with positive attitude
  • Able to handle pressure
  • Balanced in handling emergencies.
  • Experience in virtual team management
  • Good Stakeholders Management skills to interface with Vendors and partners

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