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GM - Microwave Operations (Access Wirele

Job Req ID:  18569

Mumbai, IN

Function:  Technology/ IOT/Cloud


Manager-Microwave Operations South

Job Level/ Designation


Function / Department

Technology – Transmission Operations, Central Operations Group



Job Purpose

  • Role is responsible for the Microwave Operation and optimization in the South Circles and meeting the SLA/KPI
  • To provide operational inputs to Planning teams for designing the microwave network using best telecom practices suiting county’s business environment.
  • To drive OEM vendors, MS Partners and NOC to meet operational SLAs and make a way for operational excellence
  • To ensure that the operating circles are aligned to the  network architecture  and complying all regulatory guidelines

Key Result Areas/Accountabilities

Key accountabilities and decision ownership


  • Drive stakeholders like NOC, Filed Ops, Planning, infra provider etc) to achieve Microwave Network KPIs by developing various programs in fault & performance areas.
  • OPEX optimization by AMC managements, operational deployment and spare management
  • Effective intervention in the vendor governance to ensure product enhancement, elimination of bugs as well as addition of features which improves operational efficiency through software upgrade management.
  • Carry out operational planning and Capacity Management process to achieve stable network with cost optimization. Drive various stakeholders- CODE, Finance – to address highly  utilized links
  • Performance Management of MW network-Devise strategy for clearing Errors, Utilization,RSL, Frequency mismatch etc
  • Ensure compliance to regulatory and security guidelines through regular network audits and  consequent management.
  • Ensure process standardisation and automation along with   Systems Integration of various MW NMS/NMS with OSS to achieve operational efficiency. 
  • Enhance Planning team with operational feedback.


Core Competencies, Knowledge, Experience

Core competencies, knowledge and experience

  • 14-20 years’ experience in telecom sector with NOC and field operation
  • Graduate in Electronics/Computer science
  • Technical expertise in Packet/Ethernet/IP technologies :
  • Exposure in Traffic Engineering and planning
  • Experienced in Network optimization, understanding various network topology
  • Effective communication skills for interaction with circle teams, vendors, managed service partners for resolving operational issues in minimum time
  • Ability to work in dynamic and matrix organization.


Must have technical / professional qualifications

  • BE  in Electronics & Communication
  • CCNA Certification preferred.
  • MBA/PGDBM Preferred