Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.
VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.
VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
VIL is an equal opportunity employer committed to diversifying its workforce.
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Role
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GM-HUB Fiber Technology Operations
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Job Level/ Designation
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General Manager
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Function / Department
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Technology
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Location
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Mumbai
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Job Purpose
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Responsible for cluster Fiber Planning, Projects and Operation functions.
Deliver planning, project and operations KPIs as per Organization requirement
Meet mobility & enterprise services experience expectation by implementing highest quality of workmanship and cost effective operating model
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Key Result Areas/Accountabilities
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- Customer Delight /CXX
A 1. Fiber Incidence / 1000 KM and TPKM should be <8 cuts/1000KM per month.
A 2. Fiber span/link loss wihtin the targte threshold < 0.3 db for NLD and 0.45 for Metro
A 3. Fiber Integrity 5% improvement YoY (from 65% to 70% nationally) and circles as per their circle specific
A 4. Fiber MTTR <240minfor 80% instance
A 5. ZERO Open topology >24 Hrs
A 6. 100% Patrolling to be ensured in all Own routes NIL cases in Patrolling for outside buffer zone, GPS off, Handset changes
A 7. 25% reduction YoY in P1 and P2 counts
B 1. Fiber route planning as per AOP target; 10 % Capex saving efficiency versus AOP
B 2. Fixed % of IRU and Own route to be ensured
B 3. Utility provider fiber to be inducted in critical sections to avoid damage to UG fiber; 100% lit up of OPGW within 3 months of HOTO
B 4. All newly build route should have ROW permission and database to be maintained
B 5. Fiber ring circumference to be designed as per guideline
B 6. Timely IRU signoff for new route build to be ensured
- P&L consciousness
- 100% adherence of all SLA reward and penalty on IRU and Fiber partner payment as per agreed SOW and SLA
- Repair cost reduction by 10%
- Timely IRU partner PR/POs and O&M payments
- Patroller and Route Guards reduction by 20%, strict adherence to RAG guidelines for the routes
- Vehicle running optimization and compliances in accordance to Vehicle tracking tool
- Petty Cash management process with app-based approvals, tracking and disbursal through the Manpower agency in designated heads
- Regulatory compliance
- 100% compliances of all defined processes
- Digital initiatives and team engagement
- 100% HSW compliance and Zero Fatality
- App based Leadership Dashboard reward and recognition compliance as per defined matrices in the uWFM
- uWFM/SI compliance in overall operations, planning and deployment functions
- Competency development / In-house training – Functional and Leadership - 2 sessions per Quarter.
- Improve Gender Balance in the team as per targets (+5%)
- NPS of the function across key people surveys to be >70 %
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Core Competencies, Knowledge, Experience
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- 15 years of Telecom experience in fiber Planning/Project/Operations. Ability to manage in dynamic, highly challenging environments.
- In-depth knowledge, experience and sound understanding of transport operations model, technologies such as DWDM , SDH, EoSDH,IP/MPLS, TE, QoS.
- Commercial and legal understanding for closure of contract and agreements with vendors to get better KPIs and cost factor advantage and also Govt. policies related to ROW.
- Strong Stakeholder management, Negotiation skills and Strategic mind set to make win-win alliance with TSP partners and IRU partners.
- Opex cost reduction by network optimization, AMC managements, operational deployment and other means.
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Must have technical / professional qualifications
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BE/B.Tech
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Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership