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GM - Commercial Excellence, Systems

Job Req ID:  26738

Mumbai, IN

Function:  Commercial/ Finance

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.


Head – Commercial Excellence – Systems, Process, Audits

Job Level/ Designation

M3 / General Manager

Function / Department

Commercial / Commercial Excellence



Job Purpose

This position propels Commercial excellence at Pan-India level (Corporate, Cluster) in the areas of – Processes, Audits, ERP, non ERP systems, Digitalization, Key Transformations like NOVA, S4 Hana and Ariba implementation. The position spearheads SCM Centre of Excellence by providing ‘thought leadership’ to People, Processes, Systems and also implements state of the art automations using Robotic Process Automation, Machine Learning, Genetic Algorithm and Artificial Intelligence technologies.


Key Result Areas/Accountabilities

This role provides competitive advantages through Design thinking and enhancing organizational bottom-line. Key result areas -

  1. Processes:  Implement DOA, SCM policies and 21 Commercial processes at Pan India. Ensure process augmentation, governance and compliance.
  2. Auditory Compliances: This role handles 11 different audits (Internal, Statutory, TL 9K, Compliance, ICFR, Vendor Derisking, GRC, DLP, ERM, Information Security, Data Privacy) with varying and complex compliances on Pan India basis.
  3. SAP ERP Implementations: This role Conceptualizes, Designs and Implements SAP ERP at Pan India level. Path breaking enhancements like DOA implementation, Sourcing, Savings module, Lease Line module, FOC reconcilliation module, Business Intelligence, MDM modules and also 60+ ERP implementations are handled in this role.
  4. Non ERP Implementations: Design, Development, Execution of 7 non ERP applications (ITCMS, PAM, Ariba CLM, Vendor Portal, Scrap, CPOS, Cosmos) with different, varying complexities and technologies (RPA, AI, GA, ML) requires technical and operational width and depth. Role also identifies monetization opportunities for these systems.
  5. Transformation projects: Role creates Digital Supply Chain roadmap & handles its execution. End to End Blueprinting, Rollout, Sustenance and Governance of  S4 Hana, Ariba, GRC modules (Org Structure, Masters, MM, EWM, Ariba CLM, SLPM, Sourcing, Commerce Automation, GRC) i.e.  SAP ECC to S4 Hana, Oracle to SAP, DSM to CPOS at Pan India level are implemented. Business bottom-line enhancement projects like NOVA are also spearheaded and implemented.
  6. Value Creation projects with Cluster Commercial/SSC: Process development, operational excellence and value creation at SSC thereby creating ‘Pillars of Excellence’
  7. Audits : Internal, stat, vendor governance any other
  8. ERP modules4 ERP modules (PO, WH, Sourcing, Savings), 4 automations(Lease Line, FOC reconcilliation, Business Intelligence, MDM) and 60+ demands are handled 
  9. Non ERP modules: Modules - COSMOS, CPOS,ITCMS, PAM, Ariba CLM, Vendor Portal, Scrap
  10. Transformation projects: Implementing 9 new modules of SAP S4 Hana project, Transformations (ECC to S4 Hana, OFA to SAP, DSM to CPOS), NOVA synergies. Design, Conceptualization, Implementation & Governance are role additions in this profile.

The position holder Works jointly with SSC for special business projects


Core Competencies, Knowledge, Experience

ERP, Process formation and implementation, Audit Compliance, new edge technology

Must have technical / professional qualifications


Years of Experience





Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership