GM - Account Director

Job Req ID:  39714

Mumbai, IN

Function:  VIBS

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.


Account Director

Job Level/ Designation


Function / Department




Job Purpose

  • To position VIL as the preferred Technology partner by using thought leadership, Industry insights and Design thinking, to the assigned large accounts
  • To drive business outcomes by partnering with CXOs to co-create value

Key Result Areas/Accountabilities

  • Responsible for Creation & Execution of the overall Account strategy & Account Development Plans with the revenue growth in focus.
  • Own C-level / E-level / LOB Heads engagement
  • Planning , Executing & Participating in Customer Advisory Boards (CABs) / Industry Forums / Customer Endorsements / Case studies
  • Co-create value for customers through transformational deals
  • Account level P&L ownership
  • Transformational Deals
  • Business planning & Accurate Forecasting – on Revenue, Order booking, Gross Addition, Gross Net, Net Addition, Churn, Billing, Collection & Bad debts.
  • Should be able to steer the c level conversation with ease


Core Competencies, Knowledge, Experience

  • 7 to 15 Years of Account Management experience
  • Expertise in Enterprise telecom products & services
  • Enterprise Solution & Consultative Selling background

Must have technical / professional qualifications

  • Professional Qualifications – Engineer (Preferred) plus MBA from reputed institute 
  • Technical Qualifications – In depth knowledge on Enterprise telecom voice and data domain

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership