GM - AI Product and Transformation Lead

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role purpose

Lead Sales modernization outcomes by partnering with Vendor and internal stakeholders; translate sales pain points into AI-enabled workflows and ship production use cases rapidly on the shared GenAI platform, ensuring reuse and scalability.

Key responsibilities

• Own SalesIQ roadmap (Monthly waves) and delivery plan; drive measurable outcomes (productivity, conversion, win-rate, cycle time, attach).
• Be the single-point bridge with Vendor: requirements, acceptance criteria, reusable component expectations, release plan and operational readiness.
• Run discovery with frontline sales; map journeys and prioritize problems using data and user feedback.
• Define and track KPIs (adoption + business impact); create executive-ready dashboards and reviews.
• Ensure Responsible AI: approvals, audit logs, data access governance, hallucination controls and quality thresholds.
• Build a repeatable “use-case factory”: templates, evaluation harness, prompt/knowledge patterns, onboarding playbook for new use cases.

Must-have skills / capabilities

• Strong product/program ownership mindset; outcome-driven execution.
• Tech fluency: APIs, data pipelines, LLM/RAG concepts, evaluation/monitoring (not necessarily a coder).
• Comfort with metrics, dashboards, and ROI articulation.
• Influence across Sales, Sales Ops, Product, IT, Digital, Security; ability to manage vendor and an executive presence.

Experience

8–14 years (flexible for exceptional candidates). Experience leading cross-functional digital/AI or sales transformation programs.

Preferred backgrounds

• Born in cloud B2B Startups / SaaS sales / AI product roles with enterprise GTM exposure
• Consulting (Big 4) with proven delivery ownership (shipped, adopted, measured)
• Enterprise sales transformation / sales ops / CVM in telco or B2B businesses

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership