AGM - FLD Commercial Manager

Job Req ID: 47113

Location:

Mumbai, IN

Function: VIBS

About:

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role	FLD Commercial Manager
Job Level/ Designation	M2 / AGM – FLD Commercial Manager
Function / Department	Enterprise / Carrier & Wholesale Business
Location	Mumbai
Job Purpose	Lead the strategic commercial management for the Fixed Line Data business, driving scalable growth, profitability and operational excellence. Spearhead process innovation, automation, and cross-functional collaboration to transform commercial operations into a future-ready, data-driven function.
Key Result Areas/Accountabilities	Define and execute commercial strategies aligned with business growth objectives across Carrier, ISP, and Enterprise FLD segments. Lead automation and digital transformation initiatives across the Quote-to-Cash cycle to drive scalability, productivity, and faster revenue realization. Architect strategic frameworks for commercial governance, business risk management, contract lifecycle management, and customer value maximization. Build and manage real-time analytics systems to provide actionable business insights to Sales and Leadership teams. Simplify and standardize commercial and operational processes through technology interventions and cross-functional collaboration. Drive Capex efficiency, cost optimization, revenue assurance, and cash flow enhancement initiatives. Partner with Sales, Finance, Product, Network, Legal, and Service Delivery teams to ensure strategic alignment and maximize commercial outcomes. Lead strategic projects focused on operational excellence, customer centricity, and business scalability.
Key Performance Indicators	Revenue growth and profitability improvement. Automation projects delivered (% of commercial processes digitized). Bid win ratios and contract closure rates. Reduction in commercial process TATs and operational cost savings. Adherence to governance, compliance, and strategic frameworks
Core Competencies, Knowledge, Experience	8–10 years of experience in Telecom Commercial Management, Business Strategy, or Transformation Roles (Fixed Line preferred). Deep understanding of telecom economics, cost structures, OSS/BSS systems, and revenue assurance models. Expertise in process digitization, commercial automation, and operational excellence initiatives. Strong cross-functional leadership and stakeholder management skills. Exceptional analytical thinking, strategic problem solving, and communication abilities. Executive Attributes: Strategic Mindset: Ability to envision and drive long-term commercial excellence strategies. Driving Change: Proven success in leading automation, digital transformation, and cultural shifts. Customer Centricity: Deep focus on enhancing both internal and external customer experiences. Data-Driven Decisions: Structured decision-making through insights, KPIs, and predictive analytics. Cross-Functional Collaboration: Building strong alliances across teams to drive business outcomes. Execution Excellence: High ownership, problem-solving capability, and operational rigor.

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership