Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.
VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.
VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
VIL is an equal opportunity employer committed to diversifying its workforce.
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Role
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AGM – RAN Operations
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Job Level/ Designation
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M2
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Function / Department
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Active Operation – COG, Technology
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Location
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Mumbai – Corporate.
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Job Purpose
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This is a RAN specific Operation Job & need to take care of total 800+ controller Nodes, 200 K+ BTS Nodes from Nokia, Ericsson, Huawei, ZTE, Samsung & Maviner suppliers for their Availability, Faults, Alarms, OEM Support & for Security compliance. This needs close working with NOC, Circles, Suppliers & with CODE team.
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Key Result Areas/Accountabilities
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- Drive to maintain National, Circle wise TOP 10 cities & Regulatory reported Radio Network Availability above 99.95% by tracking, trending, analyzing root cause behind RNA degradation, Analysis and reduction in outages due to Active faults and get resolution to achieve RNA target across all technologies.
- To play an important role in monitoring, modernizing, upgrading network for 2G/3G/4G/5G RAN product life cycle management.
- To take care of RAN nodes SW lifecycle management to ensure technical support is available, all systems are on latest SW release to ensure nodes are running bug free to ensure smooth field operation. This require close co-ordination with planning, circles & OEM functions including kickoff & onboarding respective functions followed by mass rollout.
- To ensure periodic governance with RAN OEM CARE support team & NOC to track open issues, bug fixing & to discuss roadmap
- To drive SA & NSA Alarms reduction in co-ordination with NOC, OEM & Circles. This includes special weekly drive for FAN, Temperature & Low voltage Infra alarms
- Driving Preventive Maintenance activities, ensuring Quality PM is carried out by circles as per OEM guidelines.
- Governing Circle Operational Efficiencies related activities thru PNP, WFM performance, Active Outage reduction, Vehicles, Riggers, Spares movement & R&R cycle.
- New Feature Pilot & Rollout across the installed base
- To take part in EME handling with NOC & OEM, take up P1 incidents & RCA discussion with respective stake holders for keep P1 incidents near to Zero.
- To drive HW Faults, reason for failures, & R&R support to circles. This includes special support requirements for bulk HW arrangements during Flood – Cyclone situations.
- RAN Operational parameter Audit to maintain consistency across all Sites. Implementation of New Alarm, TT generation criteria & Circle reporting thru NOC
- To review existing & create new NOC & Mobility process for seamless field operation activates & to improve resource efficiencies. To develop new application / tools for field force management & preventative maintenance purpose
- To drive INFRA & Transport team for fault reduction, availability improvement & HW failures.
- To drive traffic migration & legacy node ramp down to maintain network compatibility & AMC support availability
- To complete technical assessment & give input for new tools, technologies & Vendors. Tracking and ensuring new node integration is carried out through Acceptance Test as per VIL guidelines and standard.
- To ensure DoT / Regulatory notified for all RAN SW as per regulatory guidelines.
- Participate in RFP starting supplier interactions, raising requirements, verifying compliances, comparison & evaluation
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Core Competencies, Knowledge, Experience
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- 10 years of multi-technology multi-vendor experience in the area of BSS Operations (wireless domain)
- Sound Knowledge on 2G / 4G & 5G RAN & IP technologies & different Equipment vendor interworking.
- Ability to co-ordinate for operational activities with multiple internal and external stakeholders
- Strong in chasing & driving improvement agenda with action owner & closure within time line.
- Experience on process creation, governance & customer experience improvement initiatives with Strong vendor and partner management skills.
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Must have technical / professional qualifications
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- Bachelor of Engineering, preferably in Electronics and/or Telecommunications
- Field experience of multivendor and multi-technology networks.
- Hands on experience on 2G / 4G / 5G technologies & knowledge on 5G RAN & IP technologies
- Good Presentation & Analysis skill
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Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership