AGM - Account Management- OTT&ICSP

Job Req ID: 46395

Location:

Mumbai, IN

Function: VIBS

About:

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role	Account Management – OTT & ICSP
Job Level/ Designation	AGM
Function / Department	Enterprise - Carrier & Wholesale Business
Location	Mumbai
Job Purpose	Role Overview To develop and manage the FLD Business with allocated OTT/CDN/DC Customers in India region, in line with Vodafone Idea long term view of the business. Gain market share growth through profitable Revenue growth. Achieve other strategic gains across Vodafone Idea by working across stakeholders in Circle operations and carrier eco-system.
Key Result Areas /Accountabilities	Own the OB, Revenues and Margins for the allocated Carrier/OTT accounts while driving profitable Market share for Carrier Data services in the region Evolve business strategy for set accounts to meet the strategic objectives of the business like Co-develop and deliver Carrier innovative Data products based on customer requirement and feedback Work with cross functional / OEM’s in addressing key growth potential in OTT/CDN space by effectively working across markets and teams to deliver value Manage internal and external stakeholders to deliver scale and reach benefits of Vodafone Idea to the customers Work with C&C team and provide escalation support in managing and controlling customer receivables
Key Performance Indicators	Achieve Revenue, Growth and Market-share targets CSAT – drive CXX within the set of customers. Ensure minimal churn and maximum resigns Manage Receivables
Core Competencies, Knowledge, Experience	8-10 years’ experience in Carrier or Enterprise Fixed Line Sales, in-depth understanding of local/Global Carrier Data Market Strong and established relationships with OTT& Carrier customers and suppliers Good understanding of key business aspects like Financial modelling, Technology, fixed line services and market evolution Analytical and Communication Skills, ability to manage ambiguity Negotiation Skills along with innate understanding of Customer behaviour to help drive all

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership