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AGM-Solution Manager - Govt & SME

Job Req ID:  32171

Mohali, IN

Function:  VIBS

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.


AGM Solution Manager Govt & SME

Function / Department






Job Purpose

Vodafone Idea business services (VIBS) is one of the largest telecom service provider in India with > 200 K+ enterprise. Our business solutions engage with the market across Strategic Enterprises, Government, SME and Public sectors to support multiple innovative propositions across Connectivity & Collaboration, Mobile Analytics, IOT, Security, and Cloud domain The role of a Solution consultants is to become the trusted technical advisor to enterprise customers and design fit for purpose solutions to achieve the sales objectives. Individual is also expected to demonstrate consultative approach to increase new product penetration and technology adoption in the defined market segment

Key Result Areas/Accountabilities


• Customer engagement – high face time with customers to understand their technical requirements and provide relevant solutions to enhance VIBS win ratio.

• Large deal focus: Demonstrate consultative approach to develop deeper understanding of customer Telecom & IT strategy and propose solution leveraging on VIBS products & partner led propositions.

• New Product Penetration: Be the early ambassadors and champions for new products to develop POC, use cases, increase market adoption and achieve scale.

• First time Right design – Ensure adherence to VIBS solution governance process for all complex/transformational opportunities to maintain the right balance between incremental revenue and Operating cost.

• RFP/Tender technical support – Ensure timely response to all the qualified RFP’s and tenders from solution perspective to ensure bid submission and differentiate us against competition.

• Focus on Large/transformational deals across multiple technology to ensure incremental revenue achievement as per the defined targets.

• 100% Solutions to be implementable and revenue recognition to begin as per the agreed design.

• Develop Solution heat map to increase penetration in the assigned set of top accounts and build & execute strategy as per the agreement.


Core Competencies, Knowledge, Experience

• 8 to 12 years of experience in Telecom Technology domain

• Hands on Technology and implementation exposure to Transmission technologies like DWDM, SDH, Ethernet, IP/MPLS, SIP, Collaboration, IOT, security etc. Good understanding of Data Centre, Cloud, IT integration and managed services.

• Good understanding of the Enterprise Customer requirements and unique skills to build solutions by making use of the core technologies

• Good techno-commercial and market experience

• Customer interaction and CXO level engagement.

•Ability to learn new things faster and articulate with good presentation and documentation skills

• Engineering Graduate /Post Graduate

• Technology certifications from leading OEM’s like Cisco/Juniper/Nokia/Oracle/Azure/Amazon etc.

• Experience in working under Six Sigma, ITIL, ETOM, TL9000 etc. process frameworks

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership