Manager - CP&O

Job Req ID:  40360

Lucknow, IN

Function:  Technology/ IOT/Cloud

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.


TM – RAN Performance

Job Level/ Designation


Function / Department



Lucknow (Circle : UPE)

Hiring Manager

Anup Kumar Jha

Job Purpose

  • This role is responsible for supporting the Network Quality function by effectively analysing KPIs for improving  Network Performance, Optimization and Experience management to provide superior Voice and Data experience to the customer


Key Result Areas/Accountabilities



  • Network performance analysis through OSS/drive test data and optimization to improve network quality (2G/3G/4G/VoLTE) & customer experience
  • Analysing the KPI's (key performance indicators) statistics and monitoring the network for troubleshooting on daily basis.
  • Supporting RF drive test optimization of new/existing sites.
  • Troubleshooting of worst-performing cells. Analysis of counters and monitoring KPI trend to pinpoint exact issues.
  • Perform in-depth analysis of performance E2E KPIs. Propose technology actions to improve Network performance and CXX
  • Coordination with Zonal optimization team in sharing analysis and supporting them in experience improvement initiatives
  • Good understanding of hardware(Nokia) from network design prospective
  • Provide network optimization analysis and recommendations using a combination of drive data and network statistics
  • Assisting TRAI/DOT in RF network audit & preparing required network quality reports.



Core Competencies, Knowledge, Experience


  • In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE) on Nokia system
  • Excellent domain knowledge and on- field optimization experience
  • Hands on experience with DT/Post processing tools like NEMO, TEMS etc
  • Very good analytical skills to trouble shoot network quality KPI degradation/ customer complaints, Innovative , Ambitious and competitive, Calculated risk taking & task oriented
  • Self-motivated and ability to work under pressure and having very good cross functional co-ordination
  • Depth analysis for L2 & L3 layer data
  • Transmission trouble shooting


Must have technical / professional qualifications

  •  B.Tech in Electronics and  Telecommunications with 6+ years of experience


Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership