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Manager - Data Core Ops

Job Req ID:  24630
Location: 

Kolkata, IN

Function:  Technology/ IOT/Cloud
About: 

Name

 

Packet Core Ops

Location/Circle

Kolkata/West Bengal

 

 

Designation

TM- Packet Core

 

Primary Duties and Responsibilities

 

 

 

 

                                    

 

 

 

 

 

 

 

 

 

 

 

 

 

  • General Operations & Maintenance
  • Day – to Day operations of  SGSN/MME , GGSN/SPGW/PCRF/vGw
  • Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei)
  • Provide support (onsite/offsite) for activities associated with Packet Core
  • Incident management & emergency handling
  • Monitoring of capacity vs utilization of nodes (SAU/PDN/Processor/Throughput/Sessions)
  • Bandwidth Utilization monitoring (Gi/Gn/S1U/Caching/Gm/Rx) and upgrade
  • Shift operations as per duty roster

 

  • Change Management
    • Coordination with SNOC for change management requirements
    • Raising CR for Change Management
    • Coordination for additional Configurations
    • Verification of Inputs for CM/Command files before execution
  • Fault Management
    • Troubleshooting and Resolution of issues related to data services
    • Local Hardware Fault Management – Card Changes/R&R/Spare Part management
    • Address local connectivity issues
    • Infra/power related issues pertaining to PaCo Nodes
  • CXX
    • Address ongoing Customer problems related to Data browsing/VoLTE
    • Analysis of Complaints and provide RCA
    • Coordinate with Vendor/SNOC CM teams to implement corrections/patches 
  • New Node integrations
    • Infra Requirements
    • Installation/commissioning /integration
    • Final Go Live – Clearances (RA/LI/SNOC)
  •  Feature and technology rollouts
    • Implementation
    • Technical Testing/ UAT

 

Qualifications and Competencies

BE / B.Tech ( preferably Electronics & Communication )

Minimum 5 years of experience in Packet Core operations