DGM - Channels & SOHO
Kolkata, IN
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.
VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.
VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
VIL is an equal opportunity employer committed to diversifying its workforce.
Role profile
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Role title: ASM- Channels & SOHO |
Function: VIBS |
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Band: M-2 |
Department: Channels & SOHO |
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Reports to: Cluster Segment Head- Channels & SOHO |
Location: Circle – Kolkata
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Role purpose: Managing operations for Channels & SOHO business for the state covering SME & SOHO Accounts. This position will build and appropriately deploy the requisit resources to gain market share for SME & SOHO , achieve Budgeted Revenue & NPS. Drive growth, in terms of Mobility (from both SME and SOHO accounts) , Fixed line ,IOT and Cloud market share, whilst complying with agreed budget , timescales and agreed policy guidelines as also with all regulatory norms. Develop & Deploye new routes to market like SOHO, Start Up, and Alliance tie ups to gain market presence in the SME/Soho segment Establish digitally enabled Aqusistion model for SME & SOHO accounts to drive productivity & efficiency. Drive Infrastructure Coverage and Channel Hygiene Strengthen the Team Capability Development |
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Key accountabilities and decision ownership Strategic
Operational
Development
HSW Compliance
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Core competencies, knowledge and experience: Critical Success Factors
Threshold Functional Competencies
Differentiating Functional Competencies
Experience: 8- 10 years plus of which at least 2-3 year should be in a managerial positions managing channel sales teams and technical sales.
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Must have technical / professional qualifications:
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Budget owned: Circle Revenue Budget allocated Financial (Limits / Mandates Etc.)
Non - Financial
Effective implementation of processes, and ensuring smooth and streamlined pay outs for channels. |
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Key performance indicators:
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Direct reports:
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Dotted reports: NA
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Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership