AGM - Tool Based Optimization
Indore, IN
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.
VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.
VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
VIL is an equal opportunity employer committed to diversifying its workforce.
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TM – Tool Based Optimisation |
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Job Level/ Designation |
M2 |
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Function / Department |
Technology/Quality |
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Location |
Indore |
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Job Purpose |
· This role is responsible for supporting the Network Quality function by optimal and effective use of all the Network Performance, Optimization and Experience management tools to provide superior Voice and Data experience to the customer. |
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Key Result Areas/Accountabilities |
• Network performance analysis through OSS/drive test/crowd sourced data and optimization to improve network quality (2G/3G/4G/VoLTE) & customer experience • Use of available tool to derive indepth analysis of customer issue and map with technical parameter and optimize the network for best customer experience. |
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Core Competencies, Knowledge, Experience |
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· In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE) for Nokia and E// Vendors |
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· Excellent domain knowledge and on- field optimization experience |
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· Hands on experience with tools like Arieso, TEMS, NEMO, Atoll, TEOCO, Anritsu , MUSA and crowd based analytic tools etc |
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· Very good analytical skills to trouble shoot network quality KPI degradation/ customer complaints • Should be able to analyze the key issue with depth trouble shooting and 3GPP standard mapping. • Person should have knowledge on volte and 4G optimization of large network and basic IP network knowledge. |
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· People management capability, very good cross functional co-ordination.
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Must have technical / professional qualifications |
B.Tech Electronics and Telecommunications with 10+ years of experience |
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Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership