AGM-Account Manager- Government

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

A Government Account Manager for Enterprise Business in a telecom company is responsible for driving revenue growth, managing high-value public sector accounts, and navigating complex government procurement processes. This role bridges the gap between telecom technology and public sector needs, ensuring strict compliance with regulatory and tendering frameworks.

Job Summary

The Government Account Manager oversees a portfolio of state, local government agencies, and Public Sector Undertakings (PSUs). The primary objective is to build strategic relationships with key decision-makers, identify new business opportunities, and manage the end-to-end bidding process (RFPs/Tenders). This position requires a strong blend of technical telecommunications knowledge, commercial acumen, and public sector compliance expertise.

Key Responsibilities

Account Management & Relationship Building

• Act as the primary point of contact for assigned government agencies and PSUs.
• Map accounts comprehensively to identify key stakeholders and decision-makers.
• Establish and nurture long-term strategic relationships to ensure customer retention.
• Deliver executive-level presentations and effectively handle CXO-level discussions. [

Sales & Revenue Generation

• Meet and exceed monthly, quarterly, and annual sales, order booking, and revenue targets.
• Upsell and cross-sell core telecom products, including dedicated internet, MPLS, SD-WAN, Cloud, IoT, IoT security, and voice solutions.
• Protect existing revenue streams by managing contract renewals and mitigating churn.
• Oversee timely billing collections and resolve commercial disputes efficiently.

Tender & Bid Management

• Monitor government portal platforms for relevant upcoming RFPs, RFIs, and tenders.
• Manage tender specifications during the pre-RFP stage to align solutions with client requirements.
• Collaborate with internal Solutions,technical Support Groups (TSG), legal, and pricing teams to build competitive bids.
• Ensure absolute compliance with all government procurement regulations and reporting standards.

Cross-Functional Coordination

• Partner with engineering and network teams to ensure smooth service delivery and SLA adherence.
• Coordinate with external system integrators (SIs) and vendors for complex, large-scale project execution.
• Provide accurate market intelligence regarding competitor movements and public sector spending trends.

Skills & Qualifications

Education & Experience

• Education: Bachelor’s degree in Engineering (ECE/CS/IT), Business Administration, or a related technical field. An MBA is highly preferred.
• Experience: 10 to 15 years of experience in enterprise sales or account management within the telecom, ISP, or System Integration sectors.
• Sector Expertise: Proven track record of managing public sector accounts and winning complex government tenders.

Technical & Professional Skills

• Deep knowledge of telecom products, including cloud architecture, next-gen networking, data, and voice services.
• Thorough understanding of public sector procurement, compliance frameworks, and legal regulations.
• Strong commercial acumen with the ability to structure complex, multi-year financial deals.
• Exceptional negotiation, bid management, and proposal-writing skills.

Work Environment

• This is a field-intensive role that often requires up to 75% travel for client engagement, status meetings, and liaison activities.

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership