Manager - Engineers Enterprise

Job Req ID:  50229
Location: 

HYDERABAD, Andhra Pradesh, IN

Function:  Technology/ IOT/Cloud
About: 

Role

Enterprises Dedicated Desk/Customer specific desk L2 engineer

Job Level/ Designation

M1 /Sr. Manger

Function / Department

SNOC/ Enterprises Operations  (FLDS)

Location

Hyderabad

Job Purpose

Incident management and monitoring of Customer specific desk

Key Result Areas/Accountabilities

Customer service Management, MCPE, incident life cycle monitoring and SLA management.

 

Core Competencies, Knowledge, Experience

Hands on experience On - Juniper/ Cisco/  HP/ Huawei/ ZTE/ ECI routers/switches.

routing switching, Hands on Cisco, Juniper etc…

 

Must have technical / professional qualifications

Btech , CCNA and CCNP, routing switching ,