Manager - Engineers Enterprise
HYDERABAD, Andhra Pradesh, IN
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Role |
Enterprises Dedicated Desk/Customer specific desk L2 engineer |
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Job Level/ Designation |
M1 /Sr. Manger |
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Function / Department |
SNOC/ Enterprises Operations (FLDS) |
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Location |
Hyderabad |
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Job Purpose |
Incident management and monitoring of Customer specific desk |
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Key Result Areas/Accountabilities |
Customer service Management, MCPE, incident life cycle monitoring and SLA management.
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Core Competencies, Knowledge, Experience |
Hands on experience On - Juniper/ Cisco/ HP/ Huawei/ ZTE/ ECI routers/switches. routing switching, Hands on Cisco, Juniper etc…
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Must have technical / professional qualifications |
Btech , CCNA and CCNP, routing switching , |