Manager-TM TES delivery

Job Req ID:  40262

Guwahati, IN

Function:  Technology/ IOT/Cloud

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.


TM TES Delivery

Job Level/ Designation


Function / Department




Job Purpose


  • Responsible for all the enterprise circuit  delivery and  partner governance
  • Understand the enterprise solution & customer requirement
  • Customer interaction along with business team & complete responsibility to provide the project update during project phase.
  • Delivery of Fixed Line Services Onnet and Offnet Last miles as per committed timelines.
  • Revenue realization of 90% of in month delivery and 95% of target order value.
  • Revenue realization of 80% for order book by segment within 90 days timeline
  • Improve overall link delivery experience through Group Engagement -CRFS Compliance -92%
  • Offnet PO process ageing <4 days from Order generation



Key Result Areas/Accountabilities



  • Revenue realization of 80% revenue as per Order book in a month within next 90days
  • Connected location / soft upgrade delivery TAT<=7days.
  • Not Connected Fiber Delivery TAT 4 weeks for 95% of orders
  • Not Connected UBR Pole Delivery TAT 2 Weeks for 95% of orders
  • Not Connected UBR Tower Delivery TAT 4 Weeks for 95% of orders
  • OFFNET Delivery TAT 4 Weeks for 95% of orders
  • Revenue realization of 90% of in month delivery
  • CRFS compliance-92% across the board
  • Average Delivery TAT to be reduced to 8 weeks from WO to commissioning of order in OSM








Core Competencies, Knowledge, Experience



  • 5-7 years of Telecom domain experience in field of enterprise/transmission.
  • Positive Attitude, Strong Management skills & transmission expertise
  • Driving Vendors, Field Team and Circle Teams for achieving KPI to achieve monthly targets
  • Good Knowledge and understanding of Transport Network Technologies & Topologies of both Optics (DWDM, PTN, SDH) and IP (Internet protocol) / MPLS Etc.
  • Handling change management, Material logistics & Inventory management.
  • 100% compliance to Vodafone HSW policies and procedures.



Must have technical / professional qualifications

•             Essential: Graduation – B.E. /B. Tech.

•             Desired:  PMP/PRINCE2 certifications

•             Work Ex: 7- 10 years

•             Experience with transmission/enterprise.

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership