AGM - Lead Customer In Life Operations
Chennai, IN
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
Role |
Customer In-Life Operations |
Job Level/ Designation |
M2 / Technical Service Manager |
Function / Department |
Customer Service / In-life Operations |
Location |
Corporate |
Job Purpose |
The role of IoT Specialist Service Manager will be a key position within the Vodafone Business IoT team. It will support large customers across multiple regions and verticals. The IoT Specialist Service Manager will provide In Life technical management & operation support to IoT customers and be accountable for support of contracted IoT Services & Solutions delivered from the IoT Portfolio. |
Key Result Areas/Accountabilities |
|
Core Competencies, Knowledge, Experience |
|
Must have technical / professional qualifications |
|
Years of Experience |
7+ |
Industries to look from |
Global Technology Companies focused on IOT base product & services, M2MSP, Automotive IOT solution providers |
Ideal Organizations to look from |
Aricent, PTC, KPIT, Bosch, TechM, Cognizant, Wipro, Datamatics etc |
Direct reports |
|
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership