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Manager - Field Engineer

Job Req ID:  45708
Location: 

Bangalore, IN

Function:  Technology/ IOT/Cloud
About: 

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

 

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

 

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

 

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

 

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

TM Optics Operations

Job Level/ Designation

TM Optics Operations (M1)

Function / Department

Technology (Transmission Operations)

Location

Bangalore

Job Purpose

 
  • Responsible for the network and service availability of Optical network in the circle which covers multiple domains like SDH,PTN,OTN & DWDM and enhance the customer experience
  • Evolve a collaborative approach with circle and NOC, CODE,COG teams along with partners and vendors so as to build & maintain operational excellence and achieve cost leadership
  • Drive various partners, OEMs and internal stake holders to ensure that the network and services are designed and operated as per the current guidelines  

Key Result Areas/Accountabilities
  •  
  • Accountable for operations of circle transmission network and ensures the targeted network KPIs & service SLAs such as 2G,3G,4G & enterprises are met by developing various programs proactively
  • Accountable for the inventory management and effective use of material in network.
  • Accountable for the preventive maintenance process in circle.
  • Drive network quality and network optimization programs to improve customer experience
  • Build operational relationships with OEMs/MS partners to ensure they exceed the contractual commitments to the organization by creating win-win situations.
  • Implementation of OSS/Automation process/program in the circle network
  • Analysis of performance reports, outage reports and carry out remedial actions.
  • Periodic Network audit and corrective actions
  • Develop systematic improvement programs for Mobility & Enterprises Services
  • Synergise with Fiber,IP/MPLS and Planning team to come up with better architecture to enhance network reliability on a periodic manner.
  • Govern the Logistics and R&R process.
  • Handling disaster/Critical incidents  

 

Core Competencies, Knowledge, Experience

 

  • 5-8 years of experience in Telecom Sector including 2-3 years of experience in a NOC environment
  • Technical Expertise in SDH/DWDM/ OTN/Ethernet. Knowledge of IP/MPLS technology.
  • Understanding in Telecom Standards, Processes like eTOM/TL-9000, OSS/BSS systems and process automation,
  • People management/leadership skills, Problem Management, Dispute resolution.
  • Ability to work in dynamic and matrix organization  

 

Must have technical / professional qualifications
  • BE in Electronics & Telecommunication/IT.

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

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