GM - C-ZTM

Role

Central Zonal Technology  Manager

Job Level/ Designation

Function / Department

Technology

Location

Circle

Hiring Manager

VH- O&M RAN (RAN & Access Transport including MW)

Job Purpose

Responsible for network uptime for Radio & MW. Drive to improve the network KPIs for all RAN and access transport including MW technology, Spares management, Alarm rectification, Corrective & Preventive maintenance & Liasoning with IP Vendors. Ensure upkeep of required tools for operation.

Key Result Areas/Accountabilities

RNA - MW & Critical Node Availability :

• Maintain RNA as per defined thresholds for all technologies
• Maintain critical RAN node availability along with redundancy, support SNOC for periodic redundancy test
• Support SNOC & OEM during EME / for Critical HW fault rectification
• Faulty BTS HW / consumable rectification within 4 hours
• Maintain critical node alarm free & clear NSA critical faults within 48 Hrs

Alarms & Network hygiene :

• Keeping track, resolve & maintain SA Alarms as per defined threshold
• Resolve VSWR, FAN & Temp. related alarms within 24 Hrs
• Resolve frequent alarm generating sites within 24 Hrs.

Spares, Consumables, NSS transactions & record keeping :

• Maintain Spares & Consumables stock, availability with FO team, raise requirements in advance so that field activities not impacted & Monthly ReCo including physical verification
• Ensure all Spares transactions recorded thru NSS applications
• Tracking faulty spares & submission of faulty HW to CWH in 3 days, records on physical HW condition & repeat HW fault analysis

Preventive Maintenance :

• Ensure PM for all the sites twice a year
• Ensure PM for all critical node / HUB sites every month
• Run quarterly PM awareness program, maintain PM quality including Alarm free sites & No repeat alarm. Need physical verification / audit for 20 sites per month
• Drive to reduce RNP cases, Proper packing & handling, Site visit / Audit for repetitive HW faults, ensure HW functionality as IP rating specified by OEM.
• MW uptime, maintain HoPs & Loops as per CODE design & and ensure the visibility of nodes in the NMS.
• Liasoning with IP vendors, Escalate & drive LVD bypass & Low voltage cases, last mile OFC vendors and local authorities to improve the network stability

Support & Governance :

• Ensure safety & HSW compliance for entire team with absolutely ZERO fatality
• Periodic governance & support to deliver field operation requirements
• Ensure proper tools, Safety equipment, Laptop with access rights, necessary cables, Vehicle availability
• Periodic training / refresher courses, new technology workshops for team to deliver field operation requirements 
• Drive WFM KPIs for HW replacement, Fault / Alarm resolution TAT
• Escalate & Participate improving Infra provider related issues to create right infrastructure for BTS & MW equipment functionality

Core Competencies, Knowledge, Experience

• Sound knowledge on troubleshooting of RAN/MW, Optical & IP transport network.
• Large size team Management & Governance
• Administration and team building ability
• Analytical and communication skill set.
• Experience- 10-15 years of experience in BSS O&M for RAN & MW domain.

Must have technical / professional qualifications

• B.E in Electronics and Communication.
• Sound technical skill set/ knowledge of RAN & Access Transport including MW