Manager - Retail Store Operations

Job Req ID:  16383

Ahmedabad, IN

Function:  Retail


Store Manager Retail

Job Level/ Designation

M1 /manager

Function / Department




Job Purpose

Overall responsibility for activities at a VIL store spanning customer service, store-level sales and revenue targets across all products (postpaid, prepaid.)


Key Result Areas/Accountabilities

  1. Sales acquisition
  2. Customer Service
  3. Store management
  4. People management
  5. Marketing
  6. Store profitability
  7. HSW

Core Competencies, Knowledge, Experience

  1. Good communication and convincing skills
  2. Customer handling
  3. Store handling
  4. Team handling skills
  5. Decision making and delivering results



Must have technical / professional qualifications

  1. Graduate

Years of Experience

  1. 2-5 years on role experience

Industries to look from

  1. Telecom
  2. Retail


Ideal Organizations to look from


Direct reports

All store staff


Phone Prescreen Pointer Questions

 (Must Haves for any Candidate submissions preferably from Hiring Manager)

1) Team handling

2) Customer front facing

3) Sales experience

4) Fluent communication

5) 2-5 years on role experience