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Manager-Quality

Job Req ID:  21021
Location: 

Ahmedabad, IN

Function:  Technology/ IOT/Cloud
About: 
Role TM – RF Manager
Job Level/ Designation  M1
Function / Department Technology/Quality
Location AHEMDABAD 
Job Purpose ·         This role is responsible for supporting the Network Quality function by optimal and effective use of all the Network Performance, Optimization and Experience management tools to provide superior Voice and Data experience to the customer for 2G/3G/4G Radio Network.
Key Result Areas/Accountabilities • Network performance analysis through OSS/drive test/crowd sourced data and optimization to improve network quality (2G/3G/4G/VoLTE) & customer experience
• Provide technical guidance and support to circle zonal team in all aspects of RAN network.
• Perform in-depth analysis of performance E2E KPIs. Propose technology actions to improve performance.
• Network heath check to ensure consistent performance – drive SA alarms/parameter audit.
• Supports new site rollout to achieve monthly target smoothly by driving database audit, SCFT audit & Performance monitoring
• Implementation and acceptance testing of new node/features in co-ordination with partners, Central Quality & SNOC Team.
• Ensure utilization monitoring and timely optimization/deployment of radio network capacity, license capacity, 4G spectrum and Transmission BW upgrade etc
• Ensuring team development and synergy to deliver high performance culture and safety

• Deriving insights from Customer complaints analysis and recommend corrective actions

 

Core Competencies, Knowledge, Experience  
·         In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE), prefered for E// vendor experience.
·         Excellent domain knowledge and on- field optimization experience 
·         Hands on experience with optimization tools like Arieso, TEMS, NEMO, Atoll, TEOCO 
·         Very good analytical skills to trouble shoot network quality KPI degradation/ customer complaints
·         People management capability, very good cross functional co-ordination.
 
Must have technical / professional qualifications B.Tech Electronics and Telecommunications with 8+ years of experience