Manager - Quality

Job Req ID: 44817

Location:

Ahmedabad, IN

Function: Technology/ IOT/Cloud

About:

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role	TM – Regulatory
Job Level/ Designation	M1
Function / Department	Network Quality
Location	Gujarat
Job Purpose	Manage Regulatory QoS reporting and compliances ( TRAI and DOT monthly, quarterly and ad-hock reporting requirement ) for the circle Coordinate and manage TRAI audits , local coordination with TRAI regional office and TRAI auditors
Key Result Areas/Accountabilities	Ensure adherence to processes , timelines and error free generation of each stipulated QoS and other regulatory reports Analysis of QoS and other reports including TRAI coordinated monthly drive tests to provide actionable insights that will lead to customer experience enhancements Effective engagements with other technology verticals and other functions, Corporate regulatory team for adhoc reporting requirements that arise from time to time
Core Competencies, Knowledge, Experience	In depth knowledge of Radio network KPIs for 2G, 3G and 4G for major OEMs (Ericsson, Huawei, Nokia, ZTE) for Voice and data .More than 6- 7 years of experience in Network KPI generation & analysis for 2G, 3G & 4G. Sound knowledge to RF Drive tests, benchmarking tools, User experience measurement KPIs, analysis of drive test reports to provide actionable insights Thorough understanding of various regulatory reporting requirements and ability to collaborate with all stake holders for setting up processes & generating error free reports. Very good communication and collaboration skills required to effectively engage with local TRAI / DoT /Auditor teams for meeting various statutory reporting requirements (including Ad-hock requirements)
Must have technical / professional qualifications	Bachelor of Electronics and Telecommunication

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership