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AGM - Zonal Technical

Job Req ID:  35121

Rewa, IN

Function:  Technology/ IOT/Cloud

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.


ZTM BSS Field Operation

Job Level/ Designation


Function / Department




Job Purpose

BSS operation & Maintenance of zone

Key Result Areas/Accountabilities


  • Responsible for Managing Operations & maintenance of RAN & MW of zone
  • Responsible to drive Network Operation KPIs of zones.
  • Responsible for network uptime as per defined SLA for zone.
  • Coordination with IP Partners for Infra uptime and signoff.
  • Coordination with cross functional teams Projects –rollout and swap, Quality-customer KPIs, Transport and fiber, Sales teams-complains etc. in various KPIs linked with operation.
  • Coordination with SNOC team for the KPIs related to zone.
  • Managing zonal resources and accountable for their performance and productivity.
  • Responsible for adherence of central guidelines and HSW norms within zones.
  • Represent zones as Technology-SPOC


Core Competencies, Knowledge, Experience


  • Good communication, coordination, analytical, innovative, managerial and influencing skills
  • Good Knowledge of Equipment pertaining to BSC, RNC, all Radio technologies 2G,3G,4G,MIMO,small cells, E//- Huawei-NEC MW, Fibcom, Transport Nodes & Egg routers,

Must have technical / professional qualifications

•             Essential : Graduation – BE (Electronics and communication) or equivalent

•             work ex: 10 - 12 years

•             Experience in network BSS O&M

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership