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AGM - Core Operations

Job Req ID:  24464

New Delhi, IN

Function:  Technology/ IOT/Cloud






AGM - Core Operations


Function / Department









Job Purpose


To ensure the O&M related activities of Core Nodes (Ericsson MGW, MSS, HLR, STP, DATA Core nodes SGSN/MME), co-ordination with SNOC and OEM for various HW replacement/SW Upgrade and other system related activities.


Key Result



  • HW replacement of CS Core Nodes
  • Rollouts of various upgrade of Core nodes as and when required in co-ordination with respective OEM and SNOC with proper planning. Execution of all transformation projects.
  • KPI monitoring and resolution in coordination with respective stakeholders for Core Nodes
  • To understand and analyze data related customer complaints and resolution
  • Inventory Management and coordination with respective OEM for R&R
  • Co-ordination with SNOC team for resolution of system related issues
  • Regulatory Compliance for all Core nodes


Core Competencies,

Knowledge, Experience

  • Strong knowledge of MGW, BC, MSS, HLR and STP nodes Ericsson/Nokia domains preferred and Data Core nodes Cisco preferred
  • Strong knowledge of IP and MPBN nodes CCNA Preferred
  • Strong knowledge of Telecom technology : 2G , 3G & 4G, VOLTE
  • Strong understanding of Core architecture and call flows
  • Knowledge of cloud concepts
  • Hands-on experience on CS Core Nodes and SGSN/MME/GGSN/MPBN


Must have technical / professional qualifications