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Manager - Zonal Field Engineer

Job Req ID:  21272
Location: 

Mumbai, IN

Function:  Technology/ IOT/Cloud
About: 

Role

Zonal Field Engineer

Job Level/ Designation

M1

Function / Department

Technology/Quality

Location

 

Hiring Manager

 

Job Purpose

This role will be accountable for Quality and Performance of RAN network

To ensure prompt monitoring, trouble shooting  and optimization of Network to deliver superior voice & data experience to customers in their respective zones.

Key Result Areas/Accountabilities

 

  1. Need to have good knowledge on Nokia 2G and 4G RAN
  2. Should have god knowledge of radio propagation
  3. Should be well versed with Nokia RAN Hardware
  4. Should have good understanding of Nokia Counters and Parameters
  5. Should have knowledge of VoLTE.
  6. Should have some programming skills (Python or Macros in excel, scripting etc.)
  7. Need to handle customer complaints and needs to support Sales team.
  8. Should have good communication and presentation skills.
  9. Should mix with team immediately and should be ready to take additional responsibility.

 

Core Competencies, Knowledge, Experience

  • In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE)
  • Excellent domain knowledge and on- field optimization experience
  • Very good analytical skills to trouble shoot network quality KPI degradation/ customer complaints
  • Customer centric, Innovative , Ambitious and competitive, Calculated risk taking & task oriented

Must have technical / professional qualifications

 

B-Tech Electronics and Telecommunications with 3+ years of experience