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AGM - Squad Member/Logistics Manager (Ecommerce)

Job Req ID:  12895

Mumbai, IN

Function:  Marketing/Digital


Squad Member/Logistics Manager  (E-Commerce)

Job Level/ Designation


Function / Department

Digital Transformation


Mumbai Corporate Office

Job Purpose

Logistics Manager will be responsible for fulfilment activities of online sales. Individual will work closely with Vendor Partner, VIL store team, technology team to support smooth and efficient operations.

Key Result Areas/Accountabilities

Key accountabilities and decision ownership:

  • Manage order fulfilment by driving fulfilment vendors, planning manpower and VIL stores network.
  • Proactively identify operational problem areas, suggest solution and resolve issues.
  • Analyze data to monitor performance and plan improvements in operation.
  • Closely work with various technical teams in resolving technical problem areas and suggest solutions.
  • Interact routinely with partners, vendors, store team to drive delivery conversion target and other logistics SOP.
  • Resolve rider/vendor/customer issues on day to day basis and drive new initiatives for performance/as per the organization expectations.
  • Have commercial awareness and monitor operational cost.

Core Competencies, Knowledge, Experience

  • Must be data driven and have analytics & reasoning skills.
  • Have the ability to solve problems, think laterally and offer operations solution.
  • Good Communication, MIS and Excel skill.
  • Knowledge of vendor/partner management or logistics and must had exposure in coordinating between multiple stakeholders.

Must have technical / professional qualifications

  • Graduation
  • Post Graduate ( in business domain preferred )

Years of Experience

3-5 Years

Industries to look from

E- Commerce, Logistics

Ideal Organizations to look from

E- Commerce, Logistics

Direct reports

No Direct Reports