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AGM - Squad Member

Job Req ID:  10666
Location: 

Mumbai, IN

Function:  Marketing/Digital
About: 

Role

Squad Member/Product BA

Job Level/ Designation

M2

Function / Department

Digital Transformation

Location

Mumbai Corporate Office

Job Purpose

Squad Member/Product BA will be a member of the Digital Acquisition squad and a member of a product development team who analyzes the business domain, documents its processes and systems, outlines business requirements, and matches the business requirement with the software being built.

 

Key Result Areas/Accountabilities

Key accountabilities and decision ownership:

  • Deliver the product as per the overall goals of the squad
  • Define configuration specifications and business analysis requirements
  • Perform quality assurance
  • Define reporting and alerting requirements
  • Own and develop relationship with partners, working with them to optimize and enhance our integration
  • Help design, document and maintain system processes
  • Report on common sources of technical issues or questions and make recommendations to product team
  • Communicate key insights and findings to product team
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Core Competencies, Knowledge, Experience

  • Strong knowledge and understanding on digital products, customer journeys, UI/UX and analytics
  • Servant leader mind-set
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
  • Knowledge of Agile tools (such as Jira)
  • Good communication, MIS and MS-excel skills
  • Integrity and process oriented individual

 

Must have technical / professional qualifications

  • Graduation
  • Post Graduate ( in business domain preferred )

Years of Experience

5-6 Years

Industries to look from

Digital native, Digital Payments/ Fintech, B2C organization with strong digital presence

Ideal Organizations to look from

E- Commerce, Fintech, Product Companies such as freshdesk

Direct reports

No Direct Reports