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AGM - Decision Support

Job Req ID:  24559

Mumbai, IN

Function:  Marketing/Digital


Business Analyst

Job Level/ Designation


Function / Department



Corporate Office

Job Purpose

He is required to support Data, Devices & Terminals.  He should have sound knowledge of postpaid KPI and Data structure. He is required to develop exhaustive and complex SQL to extract data

Key Result Areas/Accountabilities

Standard analytics & reports

  • Tracker with key KPIs highlighting the business trends in a single report
  • Business vertical report (KPI and revenue reporting)
  • Daily, Weekly, Monthly tracking of various KPI’s highlighting key trends and movements.
  • 360 degree view of business KPI’s through regular reports and trackers
  • Reporting to enhance and improve business and revenues
  • Reporting and highlighting circles, KPI’s which is creating max impact of business functioning and to take corrective action on time

Ad hoc analytics & reports

  • Pull out the data as per the requirement for any new product/ intervention/ deep dive and share insights in precise, understandable formats with key stakeholders
  • Adhoc reports to be delivered on defined frequency and on time
  • Ad-hoc queries are expected to be complex and a continuous ask given the dynamics of the business

Reports/ data validation and correction

  • Identify errors in base data in data warehouse and other reporting systems and work with BI teams to correct the same


Core Competencies, Knowledge, Experience

  • Proven analytical background. Able to get to actionable insights
  • Demonstrated ability to manage and prioritize multiple projects.
  • Should have strong experience in telecom domain.
  • Should have an excellent knowledge and hands on working experience on database structures
  • Should have expert level knowledge of SQL & Advance excel and MS Access. SAS (preferable)
  • Should have hands on working experience and knowledge of Cognos
  • Should be a quick learner and adapt to other reporting/ analytical tools that are in use in VIL
  • Must be able to translate analytics to understandable output for stakeholders through lucidly formatted excel tables, PowerPoint slides and e-mails
  • Strong communication/interpersonal skills. Will need to interact with multiple stakeholders across multiple functions effectively for gathering inputs and sharing insights


Work Experience:

  • Minimum 3-5 Years of work experience as a Business analyst


Must have technical / professional qualifications

  • Graduate from a good institute, preferably with strong exposure to computers, analytics
  • Strong formal education / certification in analytical courses focused on SQL, database structures and management, data analytics