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AGM - Account Manager Government

Job Req ID:  26615

Jaipur, IN

Function:  VIBS

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.


Government Account Manager  

Job Level/ Designation


Function / Department




Job Purpose


  • To act as a bridge between the organization and the client
  • Increase new business and retain revenue
  • To nurture / develop a relationship between the client and the organization for mutual benefit
  • To increase market share


Key Result Areas/Accountabilities




  • Account Coverage and Account Management, by mapping all relevant stakeholders, Tracking renewals and retaining existing contracts
  • Broad basing in account by improving account and product penetration
  • Selling Vodafone Business Service Solutions and product offerings in the accounts
  • Meeting sales targets on annual, quarter and monthly basis
  • Maintaining account plans for covering the accounts breath for the services portfolio
  • Understand the business, market needs and the competitive environment of the client
  • Execute segment strategy and participate in all focus ministry programs
  • Facilitate clients requirement through pre-sales team
  • Ensure clients overall satisfaction with organizations engagement
  • Manage the Govt environment and strongly engage in preselling/ specs setting



  • Develop self through continuous training and certification thereby building capabilities, with specific focus on new lines of business (FL, cloud, IOT etc.) and Digital India initiatives



Core Competencies, Knowledge, Experience

  • 5-7 + years of years of experience, preferably with selling to government segment
  • Ability to engage with Senior technical and business leaders in customer organizations
  • Relationship Building at all levels of Govt organization
  • Interpersonal skills to manage relationship within the organizations
  • Should have a strategic approach - both short term and long term.
  • Should have a clear and focus on sales targets
  • Should be organized in his/her work
  • Ability to comprehend and position VF products at appropriate places within customer organization

Technical / professional qualifications:


Desired Competencies/ Skills

  • General awareness of the telecom and related infrastructure market
  • Good Communication (both written and oral) skills
  • Interpersonal Skills
  • Relationship Management Skills


Educational Qualifications

  • University Degree in Business/ MBA along with technical qualifications, or equivalent qualification


Key performance indicators:

  • Achieve budgeted revenue & Order Booking as per DB
  • Create Tenders and Spec them to VIBS advantage for focus ministries.
  • Achieve Product-wise DB & increase the contribution from Enterprise Products like Fixed Line, Cloud, IOT etc
  • Increase New Account Break in by leveraging Non Mobility products and improve win ratio by specking the tenders
  • Build relationship and should know account workflow to forecast appropriately.
  • Should manage and create new opportunities through proactive engagements and contract calendar and share of wallet data points.

Must have technical / professional qualifications

  • Must have technical / professional qualifications:
  • Desired:  Graduate & MBA.


Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership